How we process your personal data

We take your privacy seriously. We want you to feel confident about how we handle your personal data. This page explains how we protect and use your personal information.

All of our processing of personal data complies with applicable data protection legislation. This means we protect your personal data by taking all necessary measures, and you have the right to contact us at any time to find out what personal data we hold about you.

What are personal data?

Personal data are pieces of information that can be linked to you, either directly or indirectly. This can include your name, email address, telephone number, postal address, and date of birth. Images can also be considered personal data if you can be clearly identified in them.

What does processing personal data mean?

Processing personal data includes activities such as collecting, registering, disseminating, organising, and deleting information.

Why do we process your personal data?

There can be different legal grounds for Visit Skåne AB to process your personal data. When it is necessary to perform a task of public interest, when it is part of our official authority, or when we need to fulfil a legal obligation.
In some cases, Visit Skåne AB may need your consent to process your personal data. When you provide your consent, you will always receive clear and explicit information about what you are consenting to.

We may need your personal data for the following purposes:

To fulfil our commitment to you.
To provide good service and offer well-functioning, efficient, and straightforward services.
To respond to your submitted enquiries.
To process your orders.
To register your participation in seminars, training sessions, and similar events.
To conduct voluntary surveys.
To send you newsletters and subscription communications.

Who can access your personal data?

Your personal data is used by employees of Visit Skåne AB who need access to perform their work. We do not disclose personal data to others unless required by law, regulation, or authority decision, or to protect our rights or the rights of a third party.

Public documents

Visit Skåne AB is subject to the principle of public access to information. This means certain documents are considered public records that Visit Skåne AB must release upon request. Before release, a confidentiality review is conducted according to the Public Access to Information and Secrecy Act.

IT suppliers

To technically process your personal data, it will be transferred to IT suppliers providing our platforms. In these cases, we have set requirements for suppliers to ensure they handle the data in a good and secure manner.

Third countries

If your personal data is processed outside the EU/EEA area (third country), we will inform you. Such processing will be in accordance with the protective rules in data protection legislation.

External operators

Visit Skåne AB is not responsible for external actors' own processing of personal data. However, we can set requirements on how these organizations conduct their activities when acting on behalf of Visit Skåne AB. External actors can include (for example) the Swedish Agency for Economic and Regional Growth.

How long do we store your personal data?

We store your personal data as long as there is a purpose for its processing. When this purpose no longer exists, for example, if a contract is no longer valid or the matter is closed, your personal data will be handled according to the legal rules governing archiving. These rules are supported by the Archives Act (1990:782) and Region Skåne's regulations for archive and information management, and govern how and to what extent we may delete or retain information.

What are your rights?

When your personal data is processed by us, you have certain rights. Special rules for handling public documents may affect these rights in different ways. Visit Skåne AB will receive your application to exercise your rights and take a position on your request based on data protection legislation and other laws.

Access and register extract

You have the right to obtain free information about whether Visit Skåne AB processes personal data about you. You also have the right to receive information about how your personal data is processed. You have the right to receive a copy of the personal data that Region Skåne processes about you, known as a register extract.

Correcting information

You have the right to have incorrect personal data corrected or incomplete personal data completed.

Deleting information

In some cases, you have the right to have personal data deleted. This is also called the "right to be forgotten". In these cases, Visit Skåne AB shall delete the information without undue delay.

Complaints

If you are not satisfied with how your personal data has been handled or feel that your information has been incorrectly managed, you have the option to file a complaint with the supervisory authority, the Swedish Authority for Privacy Protection.

Who is responsible for your personal data?

Each company within the group is responsible for its personal data and ensuring that such processing complies with the law.

Contact information

If you want to exercise any of your rights or if you have general questions about how personal data is processed, please contact us with your request at info@visitskane.com .